Privacy Policy

This Privacy Policy (“Privacy Policy”) is formulated to protect the interests of the online visitors (“you”, “your”) of Inspired Results. www.above-5.com (the “Website”, “our”, “we”, “us”). We respect the privacy rights of our online visitors and are committed to protecting your privacy, providing a safe online experience, and offering the highest quality user experience. By using (the “Website”), you agree to the terms of this Privacy Policy. We have adopted this Privacy Policy to guide you as to how we collect, store and use the information that you provide us with. Please thoroughly review the complete Privacy Policy below, as well as our Terms of Use, and do not hesitate to contact us in the event you have any questions.

If you are under 18 years of age, we require that you inform and have the permission of a parent or guardian before you browse/register on our Website and that any order be placed on our Website only by the parent or guardian. We require a parent or guardian of a person who is not 18 years of age, to be aware about our Policy and Terms and Conditions.


Who We Are
What Information Do We Collect About You?
What Do We Do With Collected Information?
How Do We Share Personal Information?
Retaining Personal Information
Security of Your Personal Information
How Can You Control Your Personal Information?
How Do We Use Cookies?
Third Party Websites
International Data Transfers
Governing Law
Changes to Our Privacy Policy
Conditions of Use, Notices, and Revisions
Contact Information
Credit

Who We Are

This website is operated by Inspired Results, a online booking engine for hotels and tour packages, registered in Malaysia under the company registration number No: 126292-A


What Information Do We Collect About You?

You can visit our Website, browse and read and check and compare the Website’s contents without revealing to us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically and by way of registration and or bookings. We collect personally identifiable information when you contact us to, among other things, make purchases or request information that you enter on the Website or otherwise volunteer to us (including your name, email address, home address, phone number, and/or similar information).

You can choose not to provide certain information, but then you might not be able to take advantage of many of our Website features. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our operations, and communicating with you. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We receive and store certain types of information whenever you interact with us. For example, we use “cookies” and we obtain certain information when your web browser accesses our Website or advertisements and other content served by us or on our behalf on other websites. We may also automatically collect your Internet Protocol and referring website addresses, browser type and domain name. This information helps facilitate your online experience on our Website. We use “cookies” to track usage patterns on our Website and to control the display of advertisements, as well as to offer other functionalities. You can turn off cookies, but that may affect your online experience. Please see below for more details on cookies.


What Do We Do With Collected Information?

We use collected information to fulfill your requests, respond to any future problems such as difficulties in navigating our Website or accessing certain features, evaluate and administer our Website and to gauge user trends.

As in any transaction when you purchase products or services, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date of purchase, total cost and other information necessary to process the transaction. We will not otherwise provide any personal data to your credit card company without your permission. We and our technical and fulfillment agents, partners and consultants follow carefully prescribed, procedures to safeguard credit card data in connection with your transactions and adhere to certain legal requirements in compliance with GDPR.


How Do We Share Personal Information?

Personal information is available to us and the technical and fulfillment agents, partners and consultants who make our Website available to you. Anonymous information is available to our affiliates, sponsors and partners. Website hosting firms, technical and database consultants, advertising agencies, order processing partners, and other third parties may have access to personally identifiable information in the course of making our Website and its contents available. All companies working for and with us must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.

We reserve the right to use or disclose any information without notice or consent for the following purposes: as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our Website and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.


Retaining Personal Information

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information in compliance with GDPR.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data: to the extent that we are required to do so by law;

if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).


Security of Your Personal Information

We incorporate standard industry practices internally and with our service providers in compliance with GDPR, which we believe suits the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this Privacy Policy.


How Can You Control Your Personal Information?

You may instruct us to provide you with any personal information we hold about you. We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.You may at any time unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any email message. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for email. You may also continue to receive information from those third parties to whom your information was previously disclosed.

You may instruct us to provide you with any personal information we hold about you. We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.You may at any time unsubscribe to any of our online email updates by following the unsubscribe instructions in the body of any email message. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 days for email. You may also continue to receive information from those third parties to whom your information was previously disclosed.

Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to limit access to personal data to those employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis.


How Do We Use Cookies?

Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site. A user can block cookies from browser settings. And its temporary browser’s memory mainly used to fill up the forms. We are recording all records in our database not in the customer’s browser. All our records are gathered from the following forms: User Registration Form, User Enquiry Form.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org You can remove or block cookies at any time using the settings in your browser, but in some cases, this may impact your ability to use our website.


Third Party Websites

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.


International Data Transfers

Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.You expressly agree to the transfers of personal information described in this section.


Governing Law

Our Website and its contents are available worldwide. The Privacy Policy shall be governed and construed in accordance with the laws applicable in DIFC. Any dispute arising out of or in connection with this Privacy Policy, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC-LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be in Malaysia. The language to be used in the arbitration shall be English.


Changes to Our Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check and understand the contents of the Privacy Policy when you visit our Website to be sure that you are aware of our current policy. If we make material changes to this policy, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such cases we will email registered Website visitors information regarding such alteration(s) /material change(s).


Conditions of Use, Notices, and Revisions

If you choose to visit our Website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws. If you have any concern about privacy at our Website, please contact us with a thorough description and we will try to resolve it. As our business changes, our Privacy Policy and Terms of Use may also change. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to keep track of any recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you.


Contact Information

If you require any further information or have any questions about this Privacy Policy or our privacy practices, please email us at albert@above-5.com or you can contact us by mail at: 3.22 Flr 3, Plaza Berjaya , Jalan Imbi , 55100 Kuala Lumpur .


Credit

This document was created by legal advisers from Above-5 SDN BHD in line of the local and International Law [with NO liability whatsoever on its part], supplemented by a template from SEQ Legal, Website Planet, and modified by Inspired Results. Updated May 2018.


Above-5.com team
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